After more than three years, $400 million, and a steady stream of assurances from the Obama administration, the government's healthcare exchanges should have been ready to go.
But the problems with Obamacare, at first brushed off as the result of an overwhelming initial response, run much deeper than the Obama administration would like to admit.
"These are not glitches," an insurance executive who has taken part in many conference calls on Obamacare told The New York Times. "The extent of the problems is pretty enormous. At the end of our calls, people say, 'It's awful, just awful.'"
And while the problems with Obamacare were discussed among insiders for months, warnings that it would almost certainly crash on launch were ignored.
After two weeks of building frustration, everyone wants answers – would-be enrollees, Republican opponents, and embarrassed Democratic supporters.